Terms & Conditions
1. ACCEPTANCE OF TERMS
By accessing and using NeuraSafe ("the Service", "the Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. DESCRIPTION OF SERVICE
NeuraSafe is a safety management and compliance platform designed to assist organizations in creating, managing, and maintaining safety documentation, risk assessments, incident reports, and related compliance materials. The Service provides AI-powered document generation, templates, and workflow management tools.
3. USER ACCOUNT AND REGISTRATION
3.1 Account Creation
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
3.2 Account Eligibility
- You must be at least 18 years old to use the Service
- You must have the legal authority to bind your organization to these Terms
- You must comply with all applicable laws and regulations
4. USER RESPONSIBILITIES AND CONDUCT
4.1 Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, state, national, or international law or regulation
- Transmit any material that is abusive, harassing, defamatory, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Attempt to gain unauthorized access to any portion of the Service, other accounts, computer systems, or networks connected to the Service
- Use the Service in any manner that could damage, disable, overburden, or impair our servers or networks
4.2 Prohibited Content
You agree not to use the Service to create, upload, transmit, or store any content that:
- Contains malicious code, viruses, worms, or other harmful software
- Infringes upon the intellectual property rights of others
- Contains false, misleading, or fraudulent information
- Violates any applicable laws or regulations
5. USER-GENERATED CONTENT AND LIABILITY
5.1 User Responsibility for Content
You are solely responsible for all content, data, information, and materials that you input, upload, transmit, or otherwise make available through the Service ("User Content"). You represent and warrant that:
- You own or have the necessary rights, licenses, and permissions to use and authorize us to use all User Content
- Your User Content does not violate any third-party rights, including intellectual property, privacy, or publicity rights
- Your User Content complies with all applicable laws and regulations
IMPORTANT: We are not responsible for any User Content that may be harmful, dangerous, illegal, or inappropriate.
Specifically, and without limitation, if a user inputs, uploads, or generates content that includes information about how to make explosives, bombs, weapons, or any other dangerous or illegal materials or activities, NeuraSafe and its operators, employees, affiliates, and partners will not be held responsible or liable for:
- The creation, distribution, or use of such content
- Any harm, damage, injury, or loss resulting from such content
- Any legal consequences arising from such content
- Any misuse of the Service to generate or disseminate harmful information
Users are solely and entirely responsible for ensuring that all content they create, input, or generate through the Service complies with applicable laws and does not promote, facilitate, or enable illegal or harmful activities. Any use of the Service to create content related to explosives, weapons, or other dangerous materials is strictly prohibited and may result in immediate termination of your account and reporting to appropriate authorities.
5.3 Content Monitoring
While we reserve the right to monitor, review, and remove User Content that violates these Terms, we are under no obligation to do so. We do not pre-screen User Content and assume no responsibility or liability for User Content.
5.4 Content Removal
We reserve the right to remove, edit, or refuse to post any User Content for any reason, including but not limited to content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 Service Ownership
The Service, including all content, features, functionality, and technology, is owned by NeuraSafe and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 User Content License
By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with the Service.
6.3 Trademarks
All trademarks, service marks, and trade names of NeuraSafe used on the Service are trademarks or registered trademarks of NeuraSafe.
7. SUBSCRIPTION AND PAYMENT TERMS
7.1 Subscription Plans
The Service may offer various subscription plans with different features and pricing. We reserve the right to modify subscription plans, features, and pricing at any time.
7.2 Payment
- Subscription fees are billed in advance on a recurring basis
- All fees are non-refundable except as required by law
- You are responsible for providing accurate payment information
- We may suspend or terminate your account for non-payment
7.3 Free Trial
We may offer free trials or free plans. Free plans may have limitations, including but not limited to watermarks on generated documents.
8. PRIVACY AND DATA PROTECTION
8.1 Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.
8.2 Data Security
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8.3 Data Retention
We will retain your data in accordance with our Privacy Policy and applicable laws. You may request deletion of your data by contacting us.
9. DISCLAIMER OF WARRANTIES
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
- The Service will meet your specific requirements
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEURASAFE, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEURASAFE ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:
- Errors, mistakes, or inaccuracies of content
- Personal injury or property damage resulting from your access to or use of the Service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service
SPECIFICALLY, AND WITHOUT LIMITATION, NEURASAFE SHALL NOT BE LIABLE FOR ANY HARM, DAMAGE, INJURY, OR LOSS RESULTING FROM USER CONTENT THAT CONTAINS INFORMATION ABOUT EXPLOSIVES, WEAPONS, OR OTHER DANGEROUS OR ILLEGAL MATERIALS OR ACTIVITIES.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless NeuraSafe, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of the Service
- Your User Content
- Your violation of any third-party rights
- Your violation of any applicable laws or regulations
This indemnification obligation specifically includes, without limitation, any claims, liabilities, damages, or losses arising from User Content that contains information about explosives, weapons, or other dangerous or illegal materials or activities.
12. TERMINATION
12.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion features in the Service.
12.2 Termination by Us
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
- Your breach of these Terms
- Your use of the Service for illegal or harmful purposes
- Your creation or distribution of prohibited content, including but not limited to content related to explosives, weapons, or other dangerous materials
- Non-payment of subscription fees
- Extended periods of inactivity
12.3 Effect of Termination
Upon termination, your right to use the Service will immediately cease. We may delete your account and User Content, subject to our data retention policies and applicable laws.
13. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
- Posting the new Terms on this page
- Updating the "Last Updated" date
- Sending you an email notification (if applicable)
- Displaying a notice in the Service
Your continued use of the Service after any modifications constitutes your acceptance of the modified Terms.
14. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
15. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
16. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and NeuraSafe regarding the use of the Service and supersede all prior agreements and understandings.
17. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us at:
NeuraSafe
Email: support@neurasafe.io
Address: BC-889514 26th floor, Amber Gem Tower, Ajman
Phone: +971588110086
18. ACKNOWLEDGMENT
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU FURTHER ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE THAT NEURASAFE IS NOT RESPONSIBLE FOR ANY USER CONTENT, INCLUDING BUT NOT LIMITED TO CONTENT THAT CONTAINS INFORMATION ABOUT EXPLOSIVES, WEAPONS, OR OTHER DANGEROUS OR ILLEGAL MATERIALS OR ACTIVITIES.
IMPORTANT REMINDER: The creation, distribution, or use of content related to explosives, weapons, or other dangerous materials is strictly prohibited. Any such use may result in immediate account termination and reporting to appropriate authorities. Users are solely responsible for ensuring all content complies with applicable laws.



